Terms and Conditions

Welcome to Upharates Cynex (“we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your use of our website, www.upharates.com, and all services and purchases made through our platform. By accessing or using our website, you agree to these Terms. If you do not agree, please do not use our website.



  1. General Information

Business Name: Upharates Cynex
Address: 17, Bashiru Oweh Simbiat Abiola Way, Ikeja, Lagos
Email: [email protected]
Phone: 08163010972

Upharates Cynex specializes in the online sale and global shipment of home appliances across multiple brands.

 

  1. Eligibility

To use this website or make a purchase, you must:

  • Be at least 18 years old or of legal age in your jurisdiction
  • Have the legal capacity to enter into binding agreements
  • Provide accurate, up-to-date information during registration and checkout

 

  1. Account Registration

Certain features require creating an account. You agree to:

  • Provide accurate and complete information
  • Keep your login credentials secure
  • Notify us immediately if your account is compromised

We are not responsible for unauthorized access due to negligence.

 

  1. Products and Descriptions

We make every effort to provide accurate descriptions, images, and specifications. However:

  • Product colors may vary due to screen settings
  • Availability may change without notice
  • We reserve the right to discontinue products at any time

In the event of a mispricing or error, we may:

  • Cancel the order
  • Notify you and offer alternatives

 

  1. Pricing and Payment

All prices on the website:

  • Are displayed in your chosen currency
  • Are subject to change without notice
  • Exclude shipping unless stated otherwise

Payment must be completed through our secure online payment gateways. By providing payment details, you authorize us to process your purchase.

 

  1. Order Acceptance and Processing

When you place an order:

  1. You will receive an order confirmation email
  2. We reserve the right to accept or decline orders
  3. Orders may be canceled due to:
    • Out-of-stock items
    • Payment verification failure
    • Suspicion of fraudulent activity
    • Errors in product description

Refunds will be issued for canceled orders.

 

  1. Shipping and Delivery

We offer global shipping. Delivery times may vary depending on:

  • Destination
  • Courier service
  • Customs clearance

Upharates Cynex is not responsible for delays caused by couriers, customs, or incorrect addresses provided by the buyer.

Refer to our Shipping Policy for detailed information.

 

  1. Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy. Returned products are inspected before issuing refunds. All returns must comply with the terms outlined in that policy.

 

  1. Intellectual Property

All content on the website, including text, graphics, images, videos, logos, and trademarks, is owned by Upharates Cynex or its licensors. You may not:

  • Copy, reproduce, or distribute content
  • Modify or create derivative works
  • Use our branding without written consent

 

  1. User Conduct

You agree not to:

  • Engage in illegal or fraudulent activity
  • Post harmful or offensive content
  • Interfere with website functionality
  • Attempt unauthorized access to data or systems

Violations may result in account suspension or legal action.

 

  1. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their:

  • Content
  • Policies
  • Practices

Please review third-party terms before use.

 

  1. Disclaimer of Warranties

Our products and website are provided “as is” without warranties, including:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement

We do not guarantee uninterrupted service or error-free operation.

 

  1. Limitation of Liability

To the maximum extent allowed by law, Upharates Cynex is not liable for:

  • Indirect, incidental, or consequential damages
  • Shipping delays
  • Product misuse
  • Unauthorized access
  • Any loss of profits or data

Our total liability is limited to the purchase price of the product or service.

 

  1. Indemnification

You agree to indemnify and hold Upharates Cynex harmless from any claims, damages, or losses arising from:

  • Misuse of the website
  • Violation of these Terms
  • Violation of any third-party rights

 

  1. Privacy and Data Use

Your use of the website constitutes acceptance of our Privacy Policy, which explains how we collect, use, and protect your personal information.

 

  1. Termination

We may suspend or terminate your account or website access if you:

  • Violate these Terms
  • Engage in fraudulent or harmful behavior

Termination does not waive our right to pursue legal remedies.

 

  1. Governing Law

These Terms are governed by the laws of the Federal Republic of Nigeria. Disputes will be resolved exclusively in Nigerian courts.

 

  1. Changes to Terms

We may update these Terms occasionally. Updated Terms will be posted on this page with the revised date. Continued use of the website constitutes acceptance of the updated Terms.

 

  1. Contact Us

For questions or concerns regarding these Terms:

Address: 17, Bashiru Oweh Simbiat Abiola Way, Ikeja, Lagos
Email: [email protected]
Phone: 08163010972